What counts as a document?
A single agreement = one document, regardless of how many people sign it. If three people countersign one MSA, that is one document. We count documents created (and successfully delivered to a recipient), not signatures collected.
What happens if I exceed my plan?
Free tier hard-stops at 10. Paid tiers continue to send and bill overages at the rate listed in the table — Starter $0.30/doc, Growth $0.20/doc. Scale is truly unlimited (subject to fair-use anti-abuse).
Is there an annual discount?
Yes. Pay annually and get two months free — effectively 16% off — on Starter, Growth, and Scale.
Can I switch plans anytime?
Yes. Upgrades take effect immediately and prorate. Downgrades take effect at the next billing cycle so you keep what you paid for.
Why no per-seat fee?
Because per-seat pricing punishes growing teams for adding teammates. We charge per document — the unit you actually care about — and bundle unlimited dashboard users into every paid tier.
Do you offer non-profit or pre-seed startup discounts?
Yes — 50% off any tier for verified non-profits and pre-seed startups (under $1M raised). Email founder@ndakit.com with proof.
How does the reseller tier work?
Scale ($399/mo) includes reseller rights: bill agreements to your own clients on your own Stripe, white-label every email, and run NDAKit as part of your service. Common with web/marketing agencies and consultancies.